Workplace Violence - How to Manage Anger and Violence in the Workplace

Workplace Violence - How to Manage Anger and Violence in the Workplace for a Single Unique User Course (Online subscription only)
 
 
 
Workplace Violence: How to Manage Anger and Violence in the Workplace
 
The violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the case. It is up to us to learn whatever we can to prevent, identify, and mitigate any threats, and this comprehensive workshop includes everything a workplace leader needs to get started.
 
 
 
This three-day course will help you teach participants how to:
 
 
 
Describe what workplace violence is
 
 
Identify some warning signs of violence
 
 
Apply the cycle of anger
 
 
Understand Albert Bandura’s behavior wheel and how it applies to anger
 
 
Develop a seven-step process for managing your anger and others’ anger
 
 
Apply better communication and problem-solving skills, which will reduce frustration and anger
 
 
Develop some other ways of managing anger, including coping thoughts and relaxation techniques
 
 
Use the nine components of an organizational approach to managing anger, including risk assessment processes
 
 
Respond if a violent incident occurs in the workplace, on both an individual and organizational level