Shipping

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Blooming Fresh Flowers “BFF” ships via FedEx or UPS. Shipping is FREE on all weekday deliveries within the continental US. Saturday delivery is available in most areas for an extra charge of $15 per box

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• Order by Monday 12 pm EST and get flowers as early as Wednesday.

• Order by Tuesday  12 pm EST and get flowers as early as Thursday.

• Order by Wednesday 12 pm EST and get flowers as early as Friday.

• Order by Thursday 12 pm EST and get flowers as early as Sat for a small extra fee if not by Tuesday.

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Blooming Fresh Flowers offers customers that need flowers on a shorter notice we have our next day deliveries. Order by 12 pm EST and receive flowers as early as the next business day for a small fee. If ordered on Friday for and extra $25 you may get is on Sat.

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Even though 99% of orders get delivered on the requested delivery date, it might occur that flowers arrive one day late due to weather, mechanical and or other unexpected situations during transportation. FedEx and UPS are the best in the industry and work very hard to deliver on time, but Blooming Fresh Flowers will not issue any credit or refund if flowers get delivered within 24 hours of the requested date.

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Keep in mind that if shipping address is incorrectly imputed in the order, or if customer requests an address change once the flowers have been handed to FedEx or UPS, we at Blooming Fresh Flowers cannot guarantee a timely delivery. Our customer service team can process any change or correction of the address by charging a reroute fee of $15 dollars per box. Keep in mind that a reroute might affect the delivery day.

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Even though orders are accepted Globally, Blooming Fresh Flowers only ships to US addresses. Deliveries to PO boxes are NOT available.

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Due to our product being fresh flowers, we highly recommend our customers to choose a delivery address where somebody will be able to receive the shipment. FedEx and UPS will usually require a signature for all deliveries to that we can ensure they get the process they need. Blooming Fresh Flowers is not responsible for lost, stolen or damaged packages because of being left in inclement weather.

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Blooming Fresh Flowers orders are packaged in specially designed boxes to ensure freshness during the transportation process. Flowers are grouped in bunches and tightly wrapped in a corrugated sleeve and a clear plastic. Enclosed in the box you will find floral food, instructions on how to care for your flowers and if requested, your personal message.

 

Changes and Cancellations

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Changes and cancellations will be accepted until 2 business days prior to the original delivery date. During the major floral seasons (Valentine´s Day and Mother´s Day) cancellation and changes will not be accepted.

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Any change or cancellation request must be send by email to changes@bloomingfreshflowers.com or cancellations@bloomingfreshflowers.com  NO changes or cancellations will be accepted over the phone or voicemail.

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In the event an order is cancelled, there will be a 15% cancellation fee and it will be deducted from the original amount.

 

Claims

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To process a claim, Blooming Fresh Flowers will need to be notified via email claims@Bloomingfreshflowers.com  within 24 hours of receiving your package . Otherwise claims will be denied and no refund will be granted.

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Receiving the notification within 24 hours of delivery gives Blooming Fresh Flowers the ability to try and solve the problem by providing new flowers and picking up the damaged flowers.

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The email will have to include the order number, pictures showing all the damaged flowers and box with label. Please indicate if you would rather receive product replacement or a credit for a future order.

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